Refund Policy

Money Back Guarantee

Viral Kick offers a 100% Money Back Guarantee valid within 60 days of purchase. Request of refunds, recredit or redelivery beyond the 60-day period is no longer applicable. We value our clients, thus, we extend our money-back policy from 30 days to 60 days. Please understand that no business offers lifetime money back guarantee.

Refund is applicable when:

  1. Viral Kick has not started the campaign within the promised 24-48 hour after purchase

  2. Viral Kick is unable to complete the order within the campaign period.

  3. Customers requested a refund 2-5 hours after placing the order.

  4. 4When customer experience massive drop-offs, full refund is negotiable.

Alternative Refund Process

  1. Viral Kick also offers refunds through client portal funds. We will create an account for you in the client portal and will convert the payment into funds, which you can use anytime to buy other Viral Kick products within the client portal.
    For more information, proceed to Client Portal page.

  2. Redeliver views, followers, plays, in the case that the reason for the request is drop-offs and lost views.

Viral Kick is not liable for false and misguided information linking to the website regarding cancellation or refund policies. Viral Kick holds no control over independent reviews or web content outside its own website www.Viral We also have no responsibility over banned accounts of clients, unless proven the cause of the account suspension or banning.

Give our exclusive customer support a call at +1 (855) 995-1111 for issues prior to refund requests. This is to settle issues that prompted such request and to properly guide you on our refund process.

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